Terms and Conditions

Please read these Terms and Conditions (“Terms”, “Terms of Use”) carefully before using the footprint-copy.co.uk website operated by Community Central Hall (“us”, “we”, or “our”).

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

By using this website, you agree to our terms of use as set out below. Please read the terms carefully before you start to use our site. If you do not agree to these terms please do not access our website.

A. Regulatory Information

Footprint–Copy and footprint-copy.co.uk is owned and operated by

Community Central Hall
304 Maryhill Road
G20 7YE

Tel: 0141 331 7690

Email: footprint-copy@centralhalls.org

Community Central Hall is a company limited by guarantee. Registered in Scotland No. 105891. Registered Scottish Charity No. SC003500.

If you need to contact us please use the details above.

B. Using our Website

1. Changes to these terms

We may revise the Terms and Conditions at any time by amending this page. Please check this page from time to time to take notice of any changes as they will be binding on you.

2. Liability

Community Central Hall will not be liable for any direct, indirect or consequential damages (even if foreseeable) to the fullest extent permitted by law. This includes but is not limited to liability for: loss of data or profits; interruptions or delays to the Website; the provision of or failure to provide services; any information, goods and services obtained through the website; or otherwise arising out of your use of the Website.

3. Responsibility

While we take all reasonable care to ensure that this website is kept up to date. We make no warranty or representation that such material is accurate or reliable, or that this website will always be available, or that any problems will be corrected, or that it is free of viruses and the like.

We may change the content of this website at any time without notice and without any liability.

4. Links

In addition to the information on this website, there may be links to third party websites, the content of which is beyond the control of Community Central Hall. We provide links to third party websites for information only. The inclusion of such links is not an endorsement by us.

It is your responsibility to exercise your own skill and care with respect to any material on those external websites. We will not be liable for any loss or damage that may arise from or relating to a linked third party website.

5. Privacy Policy

Any information you provide will be handled fairly and securely. By providing your details to us, you are consenting to Community Central Hall holding your customer details on our database and records.

We use cookies to monitor website traffic through Google Analytics. By using our website, you are agreeing to have your data collated through cookies.

If you wish to remove your personal data from out database and records, please contact us directly using contact details above.

For further information, please read our Privacy Policy.

6. Copyright

Unless stated, content and information published on this website is owned by Community Central Hall. You may not use the Community Central Hall and Footprint-Copy logo without the prior consent of Community Central Hall.

Unauthorised use of the material (including reproduction, storage, modification, distribution or republication) without the prior written consent of the copyright holder(s) is not allowed.

C. Buying our Products

1. Products and Orders

1.1 Upon placing an order with us, the customer is making an offer to buy goods. We will send a confirmation email when order has been placed.

1.2 In the unlikely event that our products are no longer available or that we have made a pricing mistake, we will advise the customer at the earliest opportunity.

1.3 Images of products on this website are for illustrative purposes only.

1.4 If the customer is providing artwork, they may do so before completing the transaction. The customer is responsible for the quality and contents of the artwork and/or information they are providing. 

1.5 By placing an order with us, the customer agrees to and accept these terms, as well as our privacy policy and the terms of website use.

2. Artwork and Proofs

2.1 The customer is responsible for the quality and contents of the artwork and/or information they are providing us. Footprint-Copy shall incur no liability for any errors not corrected by the customer in artwork/files submitted.

2.2 We are not responsible for your file submission that has:

  • Spelling, punctuation, or grammatical errors made by you
  • Inferior quality or low-resolution
  • Design or colour selection errors
  • Errors in user-selected options such product type, size, finishing options, or quantity
  • Incorrect dimensions, image orientation, or file submission
  • Colour match guarantee without a hardcopy proof approval
  • Delivery delays due to improperly prepared files
  • Duplicate orders by the customer
  • Incorrect file layout for folding, scoring, hole drilling, die cutting or other custom services

2.3 If the customer requires altercations/proofs to be made to their artwork/design/content, then they must inform Footprint-Copy without delay to make appropriate arrangements.

2.4 Additional costs will be charged to the customer for any additional proofs that are required as a result of alterations required by the customer. The customer is responsible in finalising the design and contents of the product.

3. Placing the Order

3.1 The customer can use our website to place an order by selecting the product they wish to buy and adding it to their cart. Alternatively, the customer can order in person or by email using our contact detail stated above. If the customer places an order by email, we advise that they phone us to confirm that we have received the order.

3.2 The customer has the option to upload artwork at the checkout for customisable products. The customer has full responsibility to ensure that the correct artwork is submitted. If an error has been made, they must contact us without delay.

3.3 Goods can be paid for at delivery or at checkout. We use secure payment facilities for online purchases via Payzone. The customer can pay for your order by credit or debit card.

3.4 Once the order has been confirmed, changes may not be possible or may incur additional charges or delays.

3.5 Once the order is complete we will send a confirmation email.

3.6 Only voucher codes obtained from Footprint-Copy will be honoured.

3.7 All prices quoted on our website are in Pound Sterling (GBP).

4. Delivery and Collections

4.1 Prints will be completed within turnaround time stated and any estimated dispatch date is an estimate, which can change without notice.

4.2 We will deliver the goods to the premises specified in the order. The customer must be at the premises to accept delivery of the order, which is between 7:30am and 6:00pm Monday-Friday.

4.3 Shipping cost (Flat Rate) stated, when viewing cart, is an estimate only. Prices will be update at checkout.

4.4 Products will be shipped within 1 day of completion

4.5 Sometimes, for reasons beyond our control we may experience delays in the production and delivery of the product. These might include things such as accidents, breakdowns, fire, flood, storm, severe weather, Acts of God, war, riot, civil commotion, malicious damage or the default of our suppliers. We are not responsible where this causes a delay or failure in delivering your goods.

5. Cancelations, Returns and Refunds

5.1 At Footprint-Copy we aim to ensure that all designs and prints produced by us are of high quality and meet the customer’s satisfaction. As our Products are personalised for each customer, we have a no returns policy.

5.2 The customer will only be able to receive a refund for an order if the order has been cancelled before production has started.

5.3 In the unlikely event that the customer believes that a product is defective, we will consider a refund. We may request that the product is returned for examination. Once we have deemed the product to be defective, we will consider a refund.

5.4 We will not offer refunds or exchanges for Products that were produced with an error made by the customer (see section 2).